Most Popular Questions
Need Immediate Assistance?
Connect with our dedicated support team through these channels:
Email Support
support@megaprizemall.com
For detailed inquiries and documentation
WhatsApp Support
+92 325 4007037
Quick assistance and instant messaging
Dashboard Messages
Account Dashboard
Track and manage all communications
General Questions
Common questions about Mega Prize Mall platform and services
Mega Prize Mall is a leading e-commerce platform specializing in mobile accessories, consumer electronics, gadgets, gaming products, wearables, and tech accessories. We provide secure payments, fast shipping, and exclusive promotional rewards including our innovative Shop-n-Win program.
Orders & Payments
Questions about placing orders, payment methods, and transaction security
We accept multiple secure payment options for customer convenience:
All transactions are encrypted using 256-bit SSL encryption for maximum security.
Shipping & Delivery
Information about shipping timelines, charges, and delivery procedures
Delivery timelines vary based on location and order type:
Delays may occur due to courier limitations, weather conditions, public holidays, or customs clearance.
These are estimated timelines, not guaranteed delivery dates.
Returns, Refunds & Warranty
Policies for returns, refunds, and product warranty claims
Shop-n-Win / Lucky Draw
Questions about our promotional program and prize draws
Vendor & Seller Program
Information for sellers and vendors about partnership opportunities
Security & Privacy
Questions about data protection, privacy, and account security
Technical Support
Solutions for website errors, app issues, and technical problems
Still Need Help?
📞 Contact Information
Email Support
support@megaprizemall.comWhatsApp
+92 325 4007037
💡 Tips for Quick Resolution
- Have your order number ready
- Include photos for product issues
- Describe issue with specific details
- Check spam folder for our emails
Response Time Commitment: We aim to respond to all inquiries within 24 hours during business days. For urgent matters, please include "URGENT" in your subject line.
📚 Related Resources & Policies
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Last Updated: January 2026 | Total Questions: 27